General (8)
1Can I play online casino on my mobile phone?

Mobile is fast becoming a mainstream channel for online gambling and casinos are investing a great deal of their attention in accommodating the needs of mobile players. There is a growing number of mobile-only online casinos whereas the majority of the most respectable online gambling venues will boast top-notch mobile versions of their websites.

2Can I play at an online casino with a Macintosh OS?

With technical advancement moving forward at a frightening rate, online casinos are overcoming the initial difficulties which made it impossible for Macintosh users to play at an online casino. Over the past couple of years, however, there is a growing number of online casino software developers who create products and services that are compatible with all platforms and systems, including iOS.

3What should I know about Problem Gambling?

Problem gambling has become a huge issue in the industry and many casinos are stepping up their efforts to raise the awareness of this burning problem. Many a reputable casino offer programs aimed towards helping the gamblers deal with their gambling addiction. All sites listed at BestCasinos.com support responsible gambling and protect minors from gambling.

4What types of online casinos are there?

Online casinos are usually divided into three groups – Instant Play, Download and mobile casinos. Instant casinos offer games without downloading the software to your computer like download- based online casinos. Mobile casinos are focusing on the mobile devices and platforms, although the many casinos today offer all three options.

5How do I know if online gambling is allowed where I live?

Each country in the world has different laws and legal restrictions regarding online gambling. Players are advised to check their local legislations before signing up to an online casino to make sure online gaming and gambling is legal in their place of residence.

6Why should I choose an online casino over a land-based casino?

In addition to being the most convenient form of gambling, online casinos offer plenty of perks and incentives you won’t find at a land-based establishment. With hundreds of video slots and other games at your disposal, online casinos will offer a huge variety of classic table games such as roulette, blackjack, baccarat that you will not find anywhere else.

7What exactly is an online casino?

Online casino is a place where you can gamble via the internet, without ever actually needing to go to a land-based casino. Online casino offers everything you can find at a brick and mortar establishment only from the comfort of your home or your mobile device.

8What is the legal age to gamble online?

All gambling activities are strictly prohibited and online casinos require players to be over 18 in order to be able to register an account and play. Underage gambling is a problems online casinos and authorities are trying to tackle.

Online Casino Safety and Security (4)
1How do I recognize a ‘rogue’ online casino?

Online casino universe is a vast see of opportunity – both good and bad. Some gambling venues are better than the others, whereas some of them are referred to as ‘rogue’ casinos due to the simple fact that they are notorious for ignoring customers who attempt to withdraw their winnings. Online casinos listed on BestCasinos.com are known to be trusted, fair and honest.

2Is it safe to gamble with real money online?

Gambling with real money online is safe with reputable and trustworthy gambling venues. Playing at a safe online casino is both fun and safe and players can rest assured that a respectable online casino will do everything to protect its customers.

3Is my money safe at an online casino?

Safety and security of customers and their funds is the number one priority for all reputable and self-respecting online casinos. All of those highly-dependable gambling venues will adopt the most advances security measures to make sure that financial and personal data of their every customer is protected and safekept.

4How to tell is an online casino is safe and legitimate?

Legitimate online casinos are holding a gambling license from an authority regulatory body such as the United Kingdom Gambling Commission in example and they will all have it clearly stated at the bottom of their homepage for players to check. Safe online casinos will also offer the highest level of encryption services such as SSL, to protect their customers’ personal and financial information.

Casino Games / Software / Compatibility (8)
1What kind of games are available at an online casino?

Online Casinos will offer the same games you will find at a land-based establishment although, chances are, that at an online casino you will find different variations of popular games and have a much more extensive range of games to choose from. Starting form most common table games such as poker, blackjack, roulette and slots to Live Dealer versions of the same games and many more.

2What types of slots are there?

Online and offline slots come in different categories. Most common slots you can find at an online casino are 3-reel and 5-reel games, fruit machine slots, bonus video slots and progressive jackpots. Categorization can be made according to denominations as well where you have Pennies, Nickles, Quarters, Dollars and High-Limit slots. Another popular category is the number of paylines, most commonly 20, 25 but in some cases a huge number of ways to win that goes to 243 and even 1024.

3How do I pick the number of paylines?

A payline is also known as betting line or winning line is a combination of symbols that results in a win at a slot. Original slots only had one payline, while the online slots come in different variations. Paylines come is a huge number of shapes – from zigzag to trapezium – and many slot games will allow you to select the desired number of slots, while many will also have a fixed number of them. One thing is sure, the more paylines you have, the bigger the chance of landing a win is.

4How to decide on the bet size?

Different types of slot games will offer different bet size. Lower variance games that appeal to smaller wallets will have bet sizes starting from as low as €0.01 a line. On the other hand, higher variance slot games will have limits customized for deeper pockets. Still, all of the games will let you select the bet size yourself to accommodate your budget. However, the chances of hitting it big are always better with the maximum bet.

5How to read the slot paytable?

A paytable is the list of the payouts on a slot machine which shows each combination of symbols and the numbers of coins bet offered at a given slot. It also categorizes the symbols on the reels, presenting their values and payout combinations. Paytables also offer descriptions of available bonus rounds and their requirements.

6What is the % Return to Player (RTP)?

The Return to Player is the theoretical payout percentage which represents the percentage of all wagered money that a slot game will pay back over a period of time. It is usually calculated as an average based on at least 1,000 plays and it’s an indicator of the long-term performance.

7What are the most profitable games to play?

Contrary to popular belief that card games are the most profitable ones to enjoy at a casino, slot games tend to be the most lucrative ones when it comes to the online industry. The Return to Play percentages go anywhere from 88% up to 99% which is a great deal overall. Progressive jackpot slots are definitely the most profitable ones knowing they offer the greatest payouts comprised of a prize pool that can exceed millions of euros.

8How to win a progressive jackpot?

Progressive jackpots are one of the biggest attractions at a casino. Players at a single online casino – or different casinos of the same network – all contribute towards the jackpot which grows higher over time. Progressive jackpots are completely random and can be won at any time by anyone, though the higher bets tend to increase the chances of activating it.

Deposit / Withdrawal / Support (9)
1How can I contact a Customer Support Team?

Most online casinos will have different contact methods that can be used to approach the customer service. Those include the most popular Live Chat, E-mail and/or a phone line.

2Who do I contact for questions at an online casino?

The best of online casinos will pay a great deal attention to their customer support and will have a team available 24/7 for any potential issues, problems, question or queries from their esteemed customers.

3Are there withdrawal limits at an online casino?

Most online casinos do have withdrawal limits that are either daily, weekly or monthly limitations. Withdrawal limits differ from one casino to another but it’s important to note that high rollers and MVPs will often have a higher limit that regular players.

4How quickly can I withdraw my winnings?

Withdrawal times differ depending on the preferred method. Different payment methods take time to process and clear withdrawals which is why you may be forced to wait up to 24 hours or even a couple of days before you can cash out your winnings.

5How to deposit money at an online casino?

Online casinos have made depositing as simple and straightforward as possible and will offer a huge variety of different depositing methods that players can choose from. It is highly likely that a respectable venue will have your preferred payment method available and it’s up to you to decide whether you would like to fund your account using a credit or debit card, or any of the e-Wallet services.

6Can I use more than one payment method at online casinos?

Online casinos do allow players to have more than pone deposit or withdrawal options. The only thing players need to take care of is to make deposits and withdrawals through the same method as otherwise they won’t be allowed to withdraw funds deposited by a card through an e-Wallet.

7What is the minimum deposit at an online casino?

Minimum deposits vary from one casino to another although the lowest limits can go to as little as €5 or €10 deposits.

8What currencies can I play in at an online casino?

The best online casinos out there will accept a huge selection of different currencies. Starting from Euros and UK pounds, across US and Canadian dollars. A handful of selected sites will also allow the chance to play in Australian dollars, whereas there is a growing trend of online casinos that allow cryptocurrencies as well.

9Is it safe to use my credit and debit card at online casinos?

Without a doubt. Card details will be stored on a secure server location which is protected by the latest security systems. In case you are not too comfortable with revealing your data to an online casino, you can always pick any other available banking method.

Miscellaneous (5)
1How do online casino bonuses work?

Best online casinos will offer different incentives and perks to players in order to build their customer base and retain it. Additionally, online casinos will want to reward for sticking around and will therefore prepare all sorts of different bonuses and promotions that will help you boost your winnings, banking accounts etc.

2What is a welcome bonus?

Only one of the most popular bonus forms. Welcome bonuses usually include a match offer, a percentage of money a casino will top up your first deposit with. Welcome bonuses go up to 100% first deposit match but often exceed that number and go up to 400% even.

3What is a loyalty bonus?

A loyalty bonus is an incentive offered to most valued customers at an online casino. Regular players will be rewarded through account upgrade where a VIP status will open plenty of doors to promos, perks and special gifts prepared for you, together with higher withdrawal limits.

4When can I withdraw my bonus money?

Online casino bonuses usually come with different forms of wagering requirements which means that you are not allowed to cash out your bonus funds without meeting them. Simply put, wagering requirements mean that you need to bet a certain amount before your bonus is clear and money approved for withdrawal.

5Can I play at an online casino for free?

Online casino business is highly competitive and most casinos will allow players to play for free so that they can check out the available games and all playing options before actually deciding to register their accounts with a particular casino. Playing for free is a great way to polish your playing skills before actually investing real money.